Crossroad Employment Services delivers Employment Ontario "Full Suite Employment Services" as of August 1, 2010. The results of the Full Suite delivery for customers will be that they will get effective, relevant skill training, employment and career planning services, where and when they need them. Customers (Individuals/Employers) are able to access job search, placement and incentives, job retention instruction, information and referral services and service planning and co-ordination from a single point of service.